Go to the Summary tab in device preferences and click Restore to restore this device to factory settings”: If you connect an Apple device to your Mac, and see “iTunes cannot read the contents of the device. Connect the Apple device back to your Mac.Enter killall AMPDevicesAgent in the Terminal window, and press return.Type “Terminal” and press return to open the Terminal app.Click on the Spotlight icon (magnifying glass) on the menu bar.Disconnect the device from your Mac, but keep iTunes open.If you connect an Apple device to your Mac, and either see nothing in iTunes, or “The device is in use by another user on this computer”: This is purely cosmetic and has no functional impact. Some dialogs in iTunes may display a crossed-out iTunes icon.Download or play them in the TV app instead. Movies and TV Shows downloaded from the iTunes Store may be unable to play in iTunes.There's a slightly new layout, but for the most part, it's the same. With a trusted connection established, Finder will update with a screen that looks a lot like the device section of iTunes did. Click Trust, then unlock your phone or tablet and follow the prompts. The first time you connect an iPhone or iPad to your Mac, you might see a prompt telling you that you need to trust the computer on your device.

It looks a little weird at first, but managing your iPhone or iPad feels right at home in Finder. When you have an iOS device connected to your Mac, it will show up under the Locations section of the sidebar in Finder click on your device. After updating to Catalina, you'll still connect your Apple device to your Mac using a USB cable, but instead of opening iTunes, you'll open Finder (the same app you use to manage files and folders). How to sync your iPhone or iPad if you use a MacĮven though Apple broke up iTunes into several different apps - Music, TV and Podcasts - you won't find a 'sync' app on your Mac. Syncing your iPhone, iPad or iPod touch hasn't changed if you're a PC user. If you're reading this, you probably use a Mac, but just for the record: iTunes is still alive and well on Windows. How to sync your iPhone or iPad if you use Windows

How to install itunes on mac